The person who audits your account is the person who builds the flows.
You are not handed to an account manager, a pod, or a ticket queue. You talk to me, I open your Klaviyo, and the flows that go live are the ones I built and tested.
We work with stores doing at minimum $25,000 a month. If you are more than that, we can get you better results but if you're less than that we won't work with you. We can still hop on a call though, I really do enjoy what I do so I'm always down to give free value.
That 9% came from owners, not from me. It is where they keep landing when they post about it: "Revenue is stuck in 8-10% range. I dont know where to go from here." Set the target wherever you think it should be. I am not promising you a percentage.
Email today $2,250 a month, at your target $5,000.
A gap, not a forecast. It measures the distance between where you are and where you said you want to be. Whether any of it closes depends on your list, your margin and how often someone has a reason to buy from you twice.
An audit first. The price conversation comes after I have seen the account, not before.
“I'm doing $12,000 a month. Why won't you work with me?”
Because I would be taking a bite out of your business that no amount of good work justifies.
Run the number yourself. A managed retainer here is thousands a month before performance is even discussed. Put that against a store doing $10,000 and it is a tenth of everything that comes through the door.
Then remember that revenue is not profit. After cost of goods, ads, shipping, apps and the platform bill, a good month might leave you twenty or thirty percent. So that retainer eats a third of what you actually keep, sometimes more, handed to one channel that then has to outperform everything else the money could have done.
No.
At $25,000 that same fee is a little more breathable. Past that it only gets easier.
A month in store revenue. Below it the arithmetic stops working in your favour and I will tell you so.
More revenue means more for the flows to work with. The floor is the only line that matters.
The one who audited it. Chronos, Flowium, Sticky Digital and Hustler all staff this with a team and an account manager.
Klaviyo and Omnisend. Two platforms, known properly.
“I know email should be doing more than this.”
I have read over a thousand posts by now, in the subreddits and groups where store owners talk about this when nobody is selling to them. Take the agencies and freelancers out of the comments and what owners are left holding comes down to four things.
One flow, built at launch, never opened since
A welcome series and maybe an abandoned cart. When one quietly stops firing, nothing tells you. The dashboard stays green, the flow sends to nobody, and what reaches you is a number slightly below last year that you put down to a soft market and stop thinking about. "We have only one simple flow set up in Klaviyo (Welcome and its really aenemic)."
Thin flows →Landing in spam, and finding out late
Authentication passes. The dashboard says delivered. A customer mentions in passing that your emails go to junk and you realise you have no idea how long that has been true. "Why are my emails going to spam? Especially gmail?"
Deliverability →Fifteen thousand contacts, 2,600 who ever open
Opens and clicks sliding quarter after quarter with nothing in the account that explains it, diagnosed with a metric that stopped being trustworthy the year Apple started pre-loading images. "My email performance randomly fell off a cliff this month."
Dead list →Every campaign is a sale, so nobody buys between them
Two or three promos a month, all price cuts. A discount is the only thing that reliably produces orders. True. And the reason nothing else does. "They send 2-3 promo campaigns a month. Almost always discounts."
Discount trap →There is a fifth, and it is the one on the slider at the top: email revenue parked at a number you cannot defend, with attribution too broken to argue with. It sits underneath the other four rather than beside them.
“I don't know what I'd actually be buying.”
Fair. Three different things get sold to a store your size, they all describe themselves as email marketing, and from the outside they look close to identical.
A course or a template pack sells you the knowledge and leaves the building to you. It is cheap. If you have the hours and you like the craft, buy one instead of booking a call with me.
An agency puts a team on it. You get a strategist, an account manager, a designer and someone junior doing the actual build, and you mostly talk to the account manager. That model is built for a brand doing seven figures and it works there.
Then there is this. I audit the account, I build the flows, I test each one against a real profile, and I send you the plan before the month starts and the recap after it ends. When something breaks you message the person who built it.
How It Works
Four steps. Same order every time.
Audit, on video
I go through the account and record it. What runs, what broke, what is missing, and what the numbers say once the bot opens come out. The video is yours whether or not anything comes of it.
Build in your account
Your Klaviyo, your Omnisend, your login. You own every flow on day one and you keep all of it if you leave.
Test, then wait for your yes
Every flow gets triggered with a real test profile and walked end to end before a customer sees it. Then it sits in draft until you approve it. Nothing reaches your list without you saying so first.
A plan, then a recap
What is going out and why, before the month starts. What went out and what it did, after it ends. If the month was bad the recap says the month was bad.
“What happens to my account if this ends?”
You keep it. All of it. That answer is short because the setup is deliberately boring.
Built in your login
Flows, segments and templates live in your Klaviyo or Omnisend. Not an agency workspace, not a shared account, nothing to migrate out of and no export fee on the way.
Klaviyo or Omnisend, nothing else
Two platforms, known properly. Klaviyo for deeper segmentation, Omnisend when the list is small enough that the bill matters more than the logic.
You approve every send
Draft until you say yes. On a list you spent years building, a bad send costs more than a slow one.
Where the proof stands
I do not have a client case study yet. This started in September 2026. The big agencies lead with $400M generated, $1B driven, 3500% ROI, almost none of it attached to a brand you could look up. When I have one it will carry a store name and a date.
Two Things to Know Before You Ask
Neither is a dealbreaker. Both are things people find out later and wish they had heard at the start.
Email is the whole list
I do not sell SMS, ads, SEO or theme work. Every agency I looked at sells at least three channels and several have wandered into UGC ads and CRO. Staying in two platforms is what lets me build fast in them. If your bigger problem is the product page, I will point you at someone who does that.
Flows pay you back slowly, then all at once
A campaign gives you a spike on Tuesday. A flow gives you a smaller amount every single day, forever, and it does not show up in week one. Judge it at ninety days rather than at fourteen, and plan the first month as build time rather than as return.
“Just tell me what it costs.”
After the audit, and here is why that is not a dodge.
A store with four broken flows and a clean list is a different job from a store with no flows and a deliverability problem eighteen months deep. Quoting both the same number means one of you is overpaying. So the audit comes first, you keep the video either way, and the number arrives with a reason attached.
What is fixed: a set of flows is a one-time build and a monthly send calendar is separate, so you can buy the first without committing to the second. There is no minimum retainer, because a minimum is the exact mechanism that pushed every agency in this category upmarket and left your tier with nothing but courses.
On the prices you may find elsewhere. There are fixed numbers on my Upwork profile. Those are set against that platform's market and its fees, they are not what working with me directly costs, and quoting them here would mislead you in both directions.
“Is this actually for a store like mine?”
Whether email works in general is settled. Whether it works for your store, at your size, this year is the part worth thinking about.
Likely a fit
- You are doing $25,000 a month or more, reasonably steadily.
- A few thousand people on the list, and they opted in on purpose.
- Email sits near that stuck 8 to 10 percent and nobody can tell you why.
- Flows exist. You built them once and have not opened them since.
- You want to talk to the person doing the work, not a weekly status call.
Probably not yet
- Under $25,000 a month. The arithmetic at the top of this page is the reason.
- The list is a few dozen people, or it was bought.
- You want email, SMS, ads and a redesign from one supplier.
- You want it live this week. The audit alone takes longer.
- You want a full team, a strategist and a weekly status call. That is an agency, and there are good ones.
Frequently Asked Questions
Why is there a $25,000 a month floor?
Who actually does the work on my account?
Do you work in anything besides Klaviyo and Omnisend?
Who owns the flows if we stop working together?
Will anything go live on my list without me seeing it first?
Can you promise email will hit twenty percent of revenue?
Start With the Audit
I go through your account on video and tell you what is actually broken. You keep the recording either way, and the price conversation happens after it rather than before.
Book the Audit CallIf the audit says your store is not ready for this yet, that is what the video will say.